PRE-ORDER
We’re passionate about only producing in limited runs so that each piece is extra special. This can mean that many of our customers will miss out on their favorite styles. Pre-orders allow us to produce only the styles that are in demand, therefore reducing waste and our environmental impact. It also means that you can get your hands on styles that would otherwise be sold out. For information regarding shipping dates, please see the individual product page.
A pre-order item is one that you order before we have it in our inventory. Payment for pre-order items will be charged at the time of checkout.
To pre-order an item
1. Simply add an item to your cart, as you would for any normal order.
2. You will then need to follow the checkout process, as normal – no changes here – and pay for your item in full.
3. Your order will be dispatched on the date provided on the product page. We’ll keep you updated on the progress of your pre-order by email.
Yes, you may cancel for a full refund up until the time your order has been processed. To cancel, email us at info@elysiian.com.
Yes, we accept returns and exchanges 30 days from delivery. Please see our return & exchange policy for more information.
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